Focus on Adult Social Care

Warwickshire County Council and partners are reviewing the future of adult social care services with a focus on quality to ensure people are getting the right care, in the right place at the right time.


From Monday 22 June to Friday 26 June, council staff will be talking to as many people as possible about their experiences of using a range of adult social care services.


The council wants to engage with people who receive care services at home, or use residential and nursing care services. These customers will be contacted during the week to find out what they think of current services and how things can be improved.


The council also wants to speak to unpaid carers to find out more about the support they receive and the help they need. It is estimated that 60,000 people are looking after friends or relatives on a regular basis in Warwickshire, with many of these people receiving no support at all.


The adult social care focus week will be a chance to reach out to these hidden carers asking for them to come forward and find out more about the help they are entitled to. Anyone who provides regular unpaid support to friends and relatives are invited to complete a survey at or over the phone by calling 01926 742515.


Throughout the week questionnaires will be available at GP surgeries and pharmacies and staff will be at the county’s hospitals, residential homes and nursing care homes to speak with people who are using these services. Information will also be delivered to home care customers in their own homes.


To find out more about how you can put forward your views please call Warwickshire County Council’s Co-production Team on 01926 742335 or email


Warwickshire County Councillor Jose Compton, Portfolio Holder for Adult Social Care, said: “This review and reshaping of local adult social care services contributes to the county’s Warwickshire Cares: Better Together programme of work which involves the sharing of health and county council budgets to transform services for older people.


“Better Together aims to improve people’s experience of health and social care services and create new ways for services to work together to meet needs now and in the future. A key theme is to help people stay well and be supported in their own homes and communities for longer and these consultations will help us to do this.”


Cllr Maggie O’Rourke, Chair of Adult Social Care and Health Overview and Scrutiny committee added: “Gathering the views of local people, including the most vulnerable, who use our services is essential to help us ensure we can meet their needs. This week of activity focusing on social care allows people to reflect on the care they receive and tell us about the support they want. We hope many people will take this opportunity to influence the future of social care in Warwickshire.”


The work taking place during the social care focus week will be part of wider public consultation around similar themes. Visit the council’s consultation website Ask Warwickshire for the on line surveys.


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